What is Knowledge Management?
What if a company knew what it knows? The information is there, hidden in reports and e-mails and published on the corporate Web site or even more probable, it is in the minds of the employees.
Knowledge management addresses many of the problems that organisations face today with an abundance of information, and requirements to respond faster and more accurate than the competition. What if we could harness this wealth and improve the transfer of competence between people in the organisation, to and from customers, suppliers and other stakeholders?
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